The problem
Vehicle description: some sport utility vehicles do not comply with the certain requirements of fmvss no. 120, "Tire selection and rims for motor vehicles other than passenger cars." The presentation of some of the information on the tire information label deviates from the format set forth in the standard and the label may not be "permanently affixed" as required by the standard.
The risk
The label may not be fully understood by some customers.
The fix
Dealers will install new labels as well as an update to the owner's manual. Owner notification began march 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact suzuki at 1-800-934-0934.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.