The problem
Vehicle description: trailer mounted booms. The fender mounting components can crack and detach from the trailer.
The risk
This condition can increase the risk of property damage, injury, or a crash.
The fix
Dealers will replace the fender and mounting parts, as well as new tires and wheels. On tmz-34/19 booms, a fixed axle will be installed (the new fenders do not work with the retractable axles). A new vin number plate will be added to update the required tire information, as well as a number of updated decals and a new operator's manual. Owner notification began april 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact genie at 1-425-881-1800.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Genie dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V071000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.