The problem
Vehicle description: light duty trucks and sport utility vehicles equipped with 4-wheel drive. The electric shift transfer case may not fully engage into gear when the operator moves the transfer case selector switch.
The risk
This could cause the transfer case to end up in the neutral position unexpectedly and allow the vehicle to roll away if the parking brake is not applied.
The fix
Dealers will reprogram the transfer case control module. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V077000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.