The problem
Vehicle description: heavy duty class 8 vehicles. Under certain operating conditions, the weight certification label which contains front gross axle weight rating (gawr) information pursuant to the requirements of fmvss no. 120, "Tire selection and rims for motor vehicles other than passenger cars," does not accurately reflect the actual front gross axle weight.
The risk
When operating the truck "bobtail" with full fuel tanks and two occupants with an allowance for personal belongings, the actual gross axle weight may exceed the stated rating found on the weight certification label.
The fix
The weight certification label will be brought into compliance by one or more of the following means: (1) replacement of the label with one which contains correct information; or (2) replacement of front axle tires, rims or tie rod tube or a combination thereof; or (3) replacement or relocation of the fuel tanks. Due to the various truck configurations, several owner notification letters are being sent for this campaign. The first owner notification letter was mailed april 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy or label within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V093000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.