The problem
Pm certain sedans and wagons, the seat back recliner handle spring could have been damaged during an in-process test and the occupant may notice a chucking, or perceived looseness of the front seat back, or the seat back could unexpectedly recline.
The risk
If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control.
The fix
Dealers will replace the seat back recliner handle spring for the driver and front passenger seats. Owner notification began april 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V108000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.