The problem
Vehicle description: sport utility vehicles. Under certain circumstances the front lower control arm brackets may fracture. This fracture could result in separation of the front lower control arm from the frame.
The risk
A separation could result in loss of vehicle control, resulting in a crash.
The fix
Dealers will replace the left and right front lower control arm brackets. Owner notification began by telephone on april 4, 2001. The followup letter to consumers was mailed may 3, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or gmc at 1-800-462-8782.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC, Oldsmobile dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V126000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.