The problem
Vehicle description: fire apparatus on certain commercial chassis with options for fuel tank step covers. Certain vehicles were built without drain holes in the aluminum step located below the fuel fill opening.
The risk
Spilled fuel on the fuel tank steps can create a slip hazard.
The fix
Dealers will drill holes in the step. The holes will help drain any fuel that is accidentally spilled on the step. Owner notification began may 31, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 1-888-974-3723.
Contacts
Pierce recall number 74b23. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V151000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.