The problem
Vehicle description: pickup trucks. Sound deadener material inside the steering wheel could become detached from the cover and housing. Note: the ram pickup trucks were built at the warren assembly plant ("s" in the 11th vin position) from may 16, 2000 through october 23, 2000; st. Louis north assembly plant ("j" in the 11th vin position) from may 19, 2000 through october 23, 2000; lago alberto assembly plant ("m" in the 11th vin position) from may 23, 2000 through october 23, 2000; and saltillo assembly plant ("g" in the 11th vin position) from may 23, 2000 through october 23, 2000. Important: vehicles that have already had the proper clockspring installed, according to warranty records, have been excluded from this recall. In addition, 1997-2000 model year vehicles that have had a suspect replacement clockspring installed, according to warranty records, have been added to this recall.
The risk
When this occurs, the material could interfere with the clockspring ribbon and cause an open circuit. The driver air bag system will become disabled, and the air bag warning lamp will illuminate on the instrument panel.
The fix
Dealers will replace the clockspring assembly. Owner notification began june 18, 2001. Also some 1997-200 model year vehicles that, according to warranty records, have had a suspect replacement clockspring installed, will also be included in this campaign. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V153000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.