The problem
Vehicle description: passenger vehicles. Sulfur in fuel interacts with certain additives found in widely available gasoline causing sulfur to become deposited on the contact points of three fuel sending units mounted inside the fuel tank. This could cause the fuel gauge to read full while the fuel tank may not in fact be full or could be empty.
The risk
Running out of fuel without warning while the fuel gauge indicates that there is sufficient fuel in the tank lead to safety problems.
The fix
Dealers will remove the existing fuel level sending units and replace them with fuel level sending units using a new alloy composed of gold, silver, and a small amount of nickel, which will not chemically react with sulfur. Vw/audi will also call back vehicles that were repaired under a previous recall last june in order to install the updated fuel sending units nhtsa 00v137/audi lb). Owner notification began may 1, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-866-892-2834.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi, Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V157000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.