The problem
Vehicle description: sedans equipped with an "auto-up" power window feature on the driver's door. The driver's side power window control unit can fail, and depending on the failure mode, the window could become inoperative, open or close independent of switch activation, or the auto-reverse system may not operate.
The risk
The auto-reverse system failure could result in occupant injury.
The fix
Dealers will replace the power window control unit. Owner notification began may 21, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact acura at 1-800-999-1009.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Acura dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V161000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.