The problem
Vehicle description: sport utility vehicles. The right side tires may have horizontal cuts on the edge of the tread that could have occurred during vehicle assembly.
The risk
Over time, the tire could fail, increasing the risk of a crash.
The fix
Dealers will inspect the tires and, if any slices are found, the cut tires will be replaced. Owner notification began june 7, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V171000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.