The problem
Vehicle description: certain sedans, hearse, and limousine vehicles fail to comply with requirements of fmvss no. 201, "Occupant protection in interior impact." These vehicles have sunvisor center supports with certain radii less than the 3.2Mm required by the standard.
The risk
Radii less than 3.2Mm can increase the possibility of certain types of injuries, like lacerations, if an occupant contacts the support during a crash.
The fix
Dealers will replace the sunvisor center supports with redesigned supports. Owner notification began november 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.