The problem
Vehicle description: school buses equipped with bus boy cross view mirrors fail to meet the requirements of fmvss no. 111, "Rearview mirrors." The left and right convex mirrors are located too low.
The risk
Pedestrians could be injured or killed if the driver of the school bus cannot see them.
The fix
Owners will be instructed to replace the mirror mounting arms and brackets. Owners will be provided with instructions and repair kits. Owner notification began june 25, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact amtran at 800-843-5615.
Contacts
Also contact the national highway traffic safety administration=s auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V177000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.