The problem
Vehicle description: heavy duty vehicles equipped with a 20,000 pound rated dana i-200 front steer axles. There are visible cracks in the seal diameter and large bearing diameter on the front axle knuckles, which can reduce the life expectancy of the knuckles.
The risk
If one of the suspect steering knuckles fails, the wheel at that wheel end would completely separate from the vehicle without warning and the driver would experience a sudden loss of steering control, increasing the risk of a crash.
The fix
Dealers will replace the two front steering knuckles. Owner notification began july 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International Harvester dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V187000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.