The problem
Vehicle description: trailers equipped with certain haldex brake system two and four port relay valves. The valve may stick open when a high-pressure application is released.
The risk
When the valve sticks open, it can result in a total loss of air from either the service or the park brake system. The driver may lose braking ability under a service application, possibly resulting in a vehicle crash.
The fix
Dealers will replace these valves. Haldex is conductng the owner notification and remedy for this campaign. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact haldex at 1-816-891-2470 or utility trailer at 1-626-965-7215.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V189002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.