The problem
Vehicle description: passenger vehicles (allroad). When activating the windshield wiper under heavy load conditions such as freezing, snow or heavy rain, one wiper could be delayed behind the other wiper.
The risk
If that happens, the wiper blades, because they overlap wiping areas, could become entangled with each other and cease functioning. This could impair the driver's visibility.
The fix
Dealers will replace the entire driver side wiper arm. Owner notification began june 22, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-866-892-2834.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V202000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.