The problem
Vehicle description: bus chassis vehicles. An electrical pass-through connector may not fit in the firewall mounting hole correctly, resulting in the connector dislodging and an electrical terminal contacting the firewall.
The risk
This can cause an electrical short and potential fire.
The fix
Dealers will inspect vehicles for proper mounting of the electrical pass through and correct if necessary. Owner notification began october 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V215000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.