The problem
Vehicle description: travel and fifth wheel trailers. The fasteners used on the underfloor can either come loose or pull through the underfloor causing portions or all of a section of underfloor to detach from the vehicle.
The risk
If this occurred, the section could fall to the pavement, potentially causing a crash for following vehicles.
The fix
Dealers will add or replace fasteners. Owner notification began september 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-219-825-5861.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V251000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.