The problem
Vehicle description: transit buses. The clamp nuts for the center link tie rods may have been inadequately tightened.
The risk
Inadequately tightened clamp nuts could lead to the tie rods separating from the center link possibly resulting in a vehicle crash.
The fix
New flyer will will inspect the tie rod end clamp lock nuts to ensure that the nuts are properly tightened. Any damaged tie rods will be replaced. Owner notification began september 17, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact new flyer at 1-204-982-8181.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V265000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.