The problem
Vehicle description: certain passenger vehicles (non-sunroof only) fail to comply with the requirements of federal motor vehicle safety standard no. 201, "Occupant protection in interior impact."
The risk
In the event of a crash, there is a potential for injury if the occupant's head were to contact the b-pillar.
The fix
Owners will be sent a storage bin accessory unit that can be attached to the b-pillar along with installation instructions. However, if an owner wishes, the dealer can perform the installation. Owner notification began december 17, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V273000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.