The problem
Vehicle description: heavy duty trucks. The steering shafts may have a defective or mis-located weld that could fail.
The risk
This condition could cause a complete loss of steering control, increasing the risk of a crash.
The fix
Dealers will replace the lower steering shaft. Owner notification began september 17, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International Harvester dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V291000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.