The problem
Vehicle description: motor homes built on roadmaster chassis. As the result of the close proximity of the engine system in respect to the routing of the 12-volt dc battery cables, it is possible for the insulation on the battery cable to melt and create a short.
The risk
This could result in the loss of the 12-volt dc system and engine operation, increasing the risk of a crash.
The fix
Dealers will add two heat shields to the exhaust system to deflect heat, and add heat shielding sleeve material over the battery cables in the area of exposure to exhaust heat. Owner notification began july 22, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact monaco at 1-800-685-6545.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Holiday Rambler, Monaco Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V292000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.