The problem
Vehicle description: passenger vehicles built with v6 engines to federal emission standards. The power steering fluid feed tube can come in contact with an exhaust manifold mounted heat shield causing a hole to be worn through the power steering pipe allowing fluid leakage.
The risk
Leaking power steering fluid can result in a fire and continued loss of fluid will result in a loss of power assist, increasing the risk of a crash.
The fix
Dealers will replace the power steering tube with one having a new routing. Owner notification began march 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi caribbean at 1-787-251-8715.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi Caribbean dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V295002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.