The problem
Vehicle description: motor homes built on gasoline engine chassis. There is an improper seal at the front dash area on the passenger side.
The risk
The location may not be sealed and could allow carbon monoxide fumes into the occupant compartment.
The fix
Dealers will have new foam installed under dash trim and "a" pillar on the passenger side of the vehicle. Owner notification is expected to begin during october 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact newmar at 1-800-731-8300.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V300000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.