The problem
Vehicle description: passenger vehicles equipped with continental touring tires, p205-65r15 92s, installed at the ports in jacksonville, florida. The incorrect tires were installed on vehicles that had damaged tires. The tires were damaged during a port upgrade to aluminum wheels.
The risk
The tires do not conform to the speed rating for the vehicle. If the vehicle exceeded the maximum speed rating (112 mph), possible tire failure could occur.
The fix
Dealers will replace all five tires. Owner notification began september 13, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southeast toyota at 1-800-301-6859.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V302000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.