The problem
Vehicle description: sport utility vehicles. The driver's side knee blocker trim panel assembly can disengage, fall, and startle the operator.
The risk
This could startle the operator, increasing the risk of a crash.
The fix
Dealers will replace the knee blocker trim panel. Owner notification began november 26, 2001. Owners who take their vehicles to an authorized dealer and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V311000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.