The problem
Vehicle description: motor home and commercial chassis. The rear axle u-bolts may not be tightened correctly due to random failure of production tooling in the specified time span.
The risk
Low u-bolt torque can result in u-bolts coming loose and not properly retaining the rear axle to the vehicle, resulting in a loss of vehicle control.
The fix
Dealers will tighten the rear axle u-bolts. Owner notification is expected to begin october 10, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact workhorse at 1-877-946-7731.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Workhorse dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V317000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.