Power train: universal joint Kenworth recall

The problem

Vehicle description: heavy duty trucks. The driveline u-joint fasteners at the output yoke of the transmission were improperly tightened.

The risk

Under-tightened fasteners can lead to the driveline becoming detached from the vehicle resulting in property damage or personal injury.

The fix

Dealers will tighten the driveline fasteners to the proper specification. Owner notification began november 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000.

Contacts

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V335000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.