The problem
Vehicle description: passenger vehicles. The bolt securing the crankshaft pulley can become loose and the pulley could fall off the vehicle.
The risk
The condition can result in a loss of power steering assist, increasing the risk of a crash.
The fix
Dealers will inspect the vehicles to insure that the bolt is tightened. For those bolts not properly tightened, the bolt and pulley will be removed and inspected for any indication of damage. Components showing any signs of damage will be replaced and the bolt tightened to the proper torque. Owner notification began on march 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi caribbean at 1-800-981-0452.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi Caribbean dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V340002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.