The problem
Vehicle description: during the tire mounting process on certain passenger vehicles built with standard (non-sport) suspension and equipped with continental contitouringcontact ch95 ecoplus tires, size 225/65r16 95h, having dot codes 4001, 4101, or 4201, the outer sidewall surface of the tires may have been cut by a sharp edge. Operation of the vehicle over a long period of time could lead to a reduction of inflation pressure.
The risk
Continued driving with low inflation pressure in the tire could ultimately result in damage to the tire, affect vehicle handling and control, and could in some cases result in a vehicle crash.
The fix
Dealers will inspect all five tires for a possible cut in the sidewall, and if a cut is found, the tire will be replaced. Owner notification began december 10, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V352000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.