The problem
Vehicle description: class a motor homes with a bf goodrich velvet ride suspensions. The ipd v-links, installed as a chassis upgrade option, may hinder proper operation of the chassis front suspension components.
The risk
Under certain conditions it could cause intermittent, erratic steering, resulting in impaired drivability.
The fix
Dealers will remove the ipd v-link. Owner notification began december 4, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact monaco at 1-877-466-6226.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Safari Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V359000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.