The problem
On certain trucks equipped with caterpillar 3406e and c-15 engines, interference between the positive battery cable and stud mounting electronic control module (ecm) to the engine exists. Chafing can wear through the battery cable insulation to allow contact between the battery cable and the stud.
The risk
This contact could provide a short circuit, which may cause a fire.
The fix
Dealers will inspect the vehicles and the battery cables will be replaced and/or re-routed as necessary. Owner notification began april 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V387000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.