The problem
On certain sport utility vehicles that are equipped with an anti-lock braking system (abs), the vehicles can experience extended stopping distances in certain types of braking events.
The risk
Extended stopping distance could result, increasing the risk of a crash.
The fix
Dealers will provide a replacement computer algorithm for the abs that is based on the algorithm used in isuzu's my 2000 and 2001 vehicles, which have not had the problem. This campaign will be conducted in phases, with the my 1998 2wd vehicles covered first, since they have experienced the most problems. Owner notification began march 20, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-643-4070.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02I002000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.