Buell Shock Absorber Recall 02V003000 (387 Vehicles)

The problem

Certain motorcycles were built with a front shock mount that is cracked and could break allowing the suspension to drop unexpectedly.

The risk

This could cause a loss of control of the motorcycle.

The fix

Dealers will replace the broken shock mount. Owner notification began january 9, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buell at 1-414-342-4680.

Contacts

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Buell dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V003000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2002 Buell M2	2	1	B
2002 Buell M2L	0	1	-
2002 Buell S3T	0	1	B
2002 Buell X1	1	1	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 02V003000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. BUELL MOTORCYCLE CO.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 02V003000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 02V003000 announced?

BUELL MOTORCYCLE CO. reported it to NHTSA on January 4, 2002. Owners are usually notified by mail within about two months.

Suspension: shock ABSorber Buell recall