The problem
The steering knuckle castings on certain passenger vehicles may have been contaminated during the casting process.
The risk
These knuckles can break, resulting in possible loss of steering control.
The fix
Dealers will inspect the steering knuckle for the casting number. If the knuckle was in the defective batch, the steering knuckle will be replaced. Owner notification is expected to begin during january 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saab at 1-800-955-9007.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saab dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V006000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.