The problem
Certain light duty pickup trucks equipped with a heavy duty service package fail to comply with the requirements of fmvss no. 120, "Tire selection and rims for motor vehicles other than passenger cars." A typographical error occurred resulting in an incorrect tire size and pressure on the safety certification label for these vehicles.
The risk
If the tires are inflated to the pressure indicated on the label, the customer will experience a harsher ride.
The fix
Owners will be sent a corrected tire information label and installation instructions. The customer may also have the dealer install the label on the vehicle, if they so desire. Owner notification began december 20, 2001. Owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.