The problem
On certain motorcycles, fuel can leak from the fuel pump flange.
The risk
Fuel leakage in the presence of an ignition source can result in a fire.
The fix
Dealers will install spacers between the fuel pump flange and the fuel tank, and will also replace the flange gasket if it is damaged. Owner notification is expected to begin during january/february 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ducati at 1-973-839-2600.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.