The problem
Certain heavy duty class 8 trucks fail to comply with the requirements of fmvss no. 108, "Lamps, reflective devices, and associated equipment." Two reflectors are missing from the end of the frame crossmember.
The risk
At night, in a bob-tailed (no trailer) condition, the rear of the truck may not be as visible to vehicles following the truck, increasing the risk of a crash.
The fix
Dealers will install the two missing reflectors. Owner notification began december 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V014000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.