The problem
On some motorcycles, the rear fender front mounting tabs securing the rear fender can fracture, causing the rear fender to break away from the frame and drop onto the rear tire.
The risk
This could result in tire damage and unintended braking action.
The fix
Dealers will replace the welded tabs that partially support the rear fender, located under the seat, with two bolted-on fender clamps. The fender will be removed from the bike so that the mounting holes for the clamp can be drilled and then reinstalled with the addition of a backing plate for added rigidity. Owner notification began april 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact big dog at 1-316-267-2597.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bigdog dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V016000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.