The problem
On certain passenger vehicles and mini vans, the driver's air bag inflator modules could produce excessive internal pressure. In the event of a crash that would trigger a driver's air bag deployment, the increased internal pressure can cause the inflator module to explode.
The risk
Metal and plastic debris could cause severe injury to vehicle occupants.
The fix
Dealers will replace the driver air bag module. Owner notification began february 1, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V027000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.