The problem
On some heavy duty trucks, the vacuum pump shaft breaks due to insufficient heat treatment.
The risk
If the shaft breaks, braking distance would be extended due to the lack of brake booster function, increasing the risk of a crash.
The fix
Dealers will inspect and replace the vacuum pump shaft assembly. Owner notification began february 15, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mitsubishi fuso truck at 1-856-467-4500.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi Fuso dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V029000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.