The problem
On camping trailers equipped with lift systems provided by goshen stamping company and winches supplied by dutton-lainson company. The winches included in the roof lifter systems of some of these trailers have an inadequate weld to the gear, so that a raised roof could descend rapidly.
The risk
The rapidly descending roof could result in property damage or serious personal injury.
The fix
Dealers will inspect the lifter system and replace any defective winch. Owner notification began february 7, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact starcraft at 1-219-593-2550.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.