The problem
On some manual transmission trucks equipped with the fx4 package, the rear axle differential case could fracture under a high torque event such as when customers accelerate rapidly from a stop or when a spinning tire suddenly gains traction.
The risk
Differential fractures could potentially result in wheel lock-up.
The fix
Dealers will replace the rear axle assembly. Owner notification began march 29, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V035000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.