The problem
On some passenger vehicles equipped with a nissan-approved accessory floor mat that was installed either at the assembly plant or by the dealer, due to the length of the driver side floor mat, a small amount of mat movement could cause the mat to interfere with the accelerator pedal and not allow the pedal to release after it is depressed.
The risk
If this occurs unexpectedly, it could lead to a crash.
The fix
Dealers will inspect the driver side floor mat and if it is a nissan floor mat subject to this recall, the dealer will replace both the driver and passenger side floor mats. Owner notification began march 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan at 1-800-647-7261.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V056000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.