The problem
On certain transit buses equipped with adhesively bonded aluminum bus door panels, due to an imperfect bonding of the door panel skin to the panel frame, environmental moisture may infiltrate regions of imperfect bonding and cause separation of the frame and door panel.
The risk
Under these conditions, if the panel is separating or has separated, a passenger could fall from the bus onto the roadway, possibly resulting in personal injury or death.
The fix
Vapor will notify customers to have their buses inspected and will install mechanical fasteners to attach the skins to the frame elements free of charge. Owners who do not receive the free remedy within a reasonable time should contact vapor corporation at 847-967-8300 or champion at 1-810-724-6474.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Champion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V059003.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.