The problem
Certain buses fail to conform to the requirements of federal motor vehicle safety standard no. 121, "Air brake systems." These buses do not have a check valve between the wet tank and the secondary tank.
The risk
The absence of a check valve could cause increased stopping distances.
The fix
Dealers will add a check valve. The units affected are only in the state of washington. Owner notification began may 10, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at 336-889-4871.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.