The problem
On certain electric vehicles, the brake master cylinder pushrod, which connects the brake pedal to the master cylinder, could fracture.
The risk
Fracture of the pushrod would result in the loss of the service brakes. Dealers will replace the brake master cylinder pushrod.
The fix
Dealers have been notified to stop sale of these vehicles until the pushrod has been replaced. Owner notification began march 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Th!nk dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V073000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.