The problem
On passenger vehicles with vehicle identification numbers (vin) starting with 1nx only and built from january 8 through february 13, 2002, it is possible for the bolts that join the rear brake and hub assembly to the rear axle carrier to be loose due to insufficient tightening during the assembly process.
The risk
If the vehicle is operated in this condition, one or more of the four bolts could come loose, causing an abnormal noise from the rear axle area. In the event that all four bolts loosen completely, separation of the rear brake and hub assembly from the rear axle carrier could occur, which could lead to a loss of vehicle control.
The fix
Dealers will properly tighten the bolts. Owner notification began march 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V074001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.