The problem
On certain sport utility vehicles, water and impurities can enter into the ignition switch, causing a short circuit.
The risk
THIS COULD RESULT IN A VEHICLE FIRE.
The fix
Dealers will replace the ignition switch with a redesigned switch. Owner notification began april 8, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Contacts
Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V075000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.