The problem
Certain mini vans fail to comply to the requirements of federal motor vehicle safety standard no. 120, "Tire selection and rims for motor vehicles other than passenger cars." An incorrect gross axle weight rating (gawr) was indicated on the certification label.
The fix
Owners will be mailed accurate certification labels and inserts for the owner's manual. Owner notification began june 12, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V078000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.